New managing directors are joining the InPost Group, taking on the CEO role in key markets. Neil Kuschel has been appointed Managing Director at InPost in the UK, while Laurent Bendavid will serve at Mondial Relay, overseeing France, Belgium, the Netherlands, and Luxembourg.
“After our success in Poland, InPost Group is focusing on expanding its activities in other European markets. I am thrilled that two outstanding leaders have joined us to help achieve our strategic growth objectives in these crucial markets. Accelerating expansion in the UK and France requires vast operational knowledge and experience. Moreover, the challenges we have set for ourselves necessitate continuous investment in talent. I am confident that Neil’s and Laurent’s skills will strengthen InPost Group’s position in the European markets and help reach our ambitious goals,” said Rafał Brzoska, CEO and founder of InPost Group.
Last year in France, despite a particularly challenging environment, InPost Group not only grew faster than the market but also saw a 23% year-on-year increase in B2C volumes. Within just two years, Mondial Relay became the number one network of parcel machines in France.
In the UK, 2023 was a breakthrough year for InPost. The brand currently holds a leading position in terms of network size in the UK. The group acquired stakes in logistics operator Menzies Distribution, increasing its control over the logistics process. Moreover, InPost UK saw a significant increase in handled volumes and EBITDA profitability.
Michael Rouse, CEO of InPost International, highlighted, “Mondial Relay is now entering a new phase of consumer-oriented transformation, accelerating our market share growth ambitions, network expansion, and delivery quality. In the UK, we plan to continue our dynamic development strategy based on last year’s success, including our strategic partnership with Menzies and nationwide expansion of our network.”
Laurent Bendavid brings extensive experience from executive roles in both the B2C and B2B sectors. Over the last five years, he served as CEO of Alliance Healthcare France, part of the global Cencora organization, a leader in pharmaceutical solutions, where he restored profitability to the French organization within 18 months, achieving double-digit positive EBIT results while expanding a network of 80 warehouses across the country. Previously, he was CEO of Logista France, overseeing distribution to over 50,000 points of sale for food, beverages, and other products. From 1994 to 2013, Laurent held various B2C-related positions at the Carrefour Group, working in France, South America, Bulgaria, and internationally as Vice President of Commercial and New Concept Development.
Neil Kuschel has a diverse background as a CEO and board advisor, as well as in senior management roles related to logistics and e-commerce technology. Over 12 years in executive roles, he assisted British and European brands in expanding and refining their direct-to-consumer (D2C) sales. Previously, for five years, he was the CEO of the Global-e platform in Europe—a global leader in cross-border solutions. He joined the company at an early stage in its development in 2017 and played a key role in the growth of its retail sellers from 64 to over 1000 by 2022 and achieved $2.4 billion in international transaction sales. Earlier, Neil spent 20 years at DHL, working across Europe, the Middle East, and Africa. As Vice President of Sales at DHL in the UK, he was responsible for all sales activities in the country.
InPost Group operates in 9 countries, where by the end of 2023, it managed over 66,000 out-of-home (OOH) points, including more than 35,000 InPost Paczkomat® devices.
In the UK, the Group already manages nearly 6,500 of its machines and almost 1,500 PUDO points. InPost has 7,000 dispatch and collection points (including Paczkomat® devices) in Spain and 2,000 in Portugal. The network in Portugal grew by 100% last year, with the first Paczkomat® device recently launched in the country. In France, Mondial Relay now has 5,000 Paczkomat® devices, plus the Group maintains over 11,000 dispatch and collection points (PUDO), also implementing strategic partnerships with global players such as Zalando and Vinted.
In 2023, InPost Group delivered 892.1 million packages, 20% more than the previous year. In Poland, package volumes reached 589.5 million packages (+16%). On international markets, volumes were 302.6 million units (+28%), including 239.9 million packages delivered by Mondial Relay (+13%). In the UK, InPost’s second largest international market, the company delivered 46.5 million packages, marking an increase of nearly 127% year-over-year.
