DPD Poland has already installed more than 8,000 SwipBox Infinity parcel machines as part of the nationwide DPD Pickup network, which totals 30,000 collection points and machines. Another thousand external, stand-alone devices will be installed by the end of 2024.
We want to offer our customers a wide range of options for sending and receiving packages at home or away from it. That’s why, in addition to traditional courier deliveries to the address, we are dynamically developing our DPD Pickup network, including parcel machines, responding to the growing customer demand for fast and convenient logistics solutions. The implementation of more than 8,000 parcel machines throughout Poland reflects our commitment to adapting to changing trends and understanding consumer needs resulting from the pace of modern life and the desire for convenience. We have further development plans for the DPD Pickup network in the coming months, and we plan to end the year with 9,000 machines. In 2025 our DPD Pickup network will continue to grow, according to customer needs – comments Łukasz Zembowicz, Sales and Marketing Director at DPD Poland.
Access to DPD Pickup machines is obtained using the DPD Mobile app, which makes it easy to manage parcels, check their current status, review the archive of sent and received packages, contact the courier, and locate the nearest points and machines.
DPD Poland has always focused on providing a high level of customer service in the changing e-commerce market, characterized by growing needs and requirements. The company understands the concept of the modular, battery-powered SwipBox Infinity machine and takes advantage of its features, which allow installation in any location. This helps DPD get closer to customers, providing them with 24/7 convenience in cities as well as rural areas– adds Michał Czechowski, Managing Director at SwipBox Polska.
The DPD Pickup network currently includes nearly 30,000 locations throughout Poland and over 110,000 in Europe. Parcel delivery and collection points can be found in large retail chains, and locations are chosen based on solid demographic and shipment data, specific to cities and regions.
Source: https://managerplus.pl/dpd-polska-uruchomi-9-tysiecy-automatow-paczkowych-swipbox-infinity-do-konca-2024-r-65763