Tag: Customer Experience

Over Half of Shopping Centre Visits Driven by Online Product Searches, Study Finds

A study conducted by Omnisense on behalf of the Union of Polish Employers of Trade and Services (ZPPHiU) and the Polish Association of Commercial...

Green Lease Agreements: Tenants Push Back on ESG Obligations in Shopping Centers

The Polish Trade and Services Employers' Association (ZPPHiU) indicates that green attachments to lease agreements and so-called green contracts in shopping centers can and...

YouTube Drives Alphabet’s Record Profits: Ad and Subscription Revenue Surpass $50 Billion in 2024

YouTube, a subsidiary of Alphabet Inc., continues to yield increasing profits for the company. For the first time in history, the revenue from advertisements...

Bank Millennium Sets 2028 Growth Goals: Expanding Corporate and Retail Reach

Bank Millennium has announced a new strategy for 2025-2028. The "2028 Strategy – Value and Growth" aims for rapid expansion in both corporate and...

Your Money, Your Way: How AI is Revolutionizing Customer Experience in Finance

Financial services are increasingly permeating various aspects of clients' lives, integrating with a wide range of products and services. Modern banks not only offer...

Business will fully utilize technological capabilities – including AI, when it 100% commits to cloud computing

The fascination with artificial intelligence continues at its peak. This technology offers numerous opportunities for companies, but it also presents certain challenges. These include...

AI Revolution in Banking: ING Hackathon Explores Efficiency, Security, and Customer Experience

The banking sector will be one of the biggest beneficiaries of the widespread use of artificial intelligence and machine learning in the coming years,...

One out of five clients of the Polish brokerage office also has an account with a foreign broker

The low level of financial education, lack of transparent offers, and limited trust in financial institutions are, according to the study "(Not) Investment Picture...

Polish E-commerce Industry Prepares for New Challenges and Opportunities in 2024

The estimated value of the Polish market is around 120 billion PLN. Although in 2023 both national and global e-commerce had to face numerous...

E-commerce Trends in 2024: AI, Customer Focus, Global Reach and Mobile Efficiency

The domination of artificial intelligence, adaptation of experiences to the needs of consumers, optimizing e-stores to online shopping, and foreign expansion – these will...

MCI.Euroventures invested 80.1 million PLN in Focus Telecom

The MCI Group has invested in a majority stake in Focus Telecom, the largest provider of cloud solutions for contact centers, customer experience, and...
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