Poles use artificial intelligence (AI) more frequently than Americans or Germans—69% report regular use, placing Poland above the global average. At the same time, as many as 90% do not know the existing regulations concerning AI, and over half of employees using AI-based tools at work hide this fact from their employers. These findings come from a KPMG report titled “Artificial Intelligence in Poland: A Landscape Full of Paradoxes”, analyzing the perception, use, and trust of AI in Poland and worldwide. The study surveyed 48,000 respondents from 47 countries, including 1,082 from Poland.
AI has become a permanent fixture in the private and professional lives of Poles—76% of users noticed improved efficiency and resource availability thanks to automation of repetitive tasks. Among working Poles, 54% use AI intentionally at least once every few months, and nearly 90% of users rely on publicly available tools, of which 77% use free solutions.
The KPMG report reveals that in practice AI tools are often used without supervision or employer knowledge—55% of AI-using employees in Poland do not disclose their use of AI, presenting AI-generated results as their own. While AI boosts productivity for most Polish users (64%), it also leads to increased workloads in one out of three cases.
The level of AI implementation in Polish organizations matches or even surpasses that seen in the US or Germany. However, actual day-to-day use by employees varies significantly. The gap between firms that formally implemented AI and employees’ real use stems from multiple factors—one is limited access, often restricted to a select group. Conversely, some organizations offer broad access but lack proper training and motivation from employers. As a result, even when technology is available, few truly use it. Therefore, promoting AI literacy tailored to each role is crucial. Employees must understand how AI can make their specific tasks easier, says Andrzej Gałkowski, Partner, Banking Sector Advisory Leader and Head of AI at KPMG Poland and Central and Eastern Europe.
High AI adoption does not guarantee full potential utilization. The study shows Polish employees most often use tools that are easiest to access and require no prior training. Such solutions are cheaper, integrate simply with company infrastructure, and are highly flexible, allowing customization to work context. They help streamline everyday small tasks and foster innovative employee initiatives. However, their low specialization increases the risk of contextual errors, and their open nature raises concerns over unauthorized use, such as processing company data outside regulated environments, comments Leszek Ortyński, Director and AI & Data Science Leader at KPMG Poland.
Trust in AI Grows More Slowly Than Its Popularity
Only 41% of Poles express trust in AI, below the global average of 46%. Still, acceptance of AI presence at work is among the highest—77% of Polish respondents approve of its workplace implementation.
Poland’s relatively high acceptance may indicate societal openness to new technologies and growing trust in practical AI applications. It also shows that attitudes toward AI are influenced not only by economic development but also by local factors such as tool availability, implementation methods, and public debate. The pressure to use AI cannot be underestimated—nearly half (48%) of employees fear falling behind if they do not use AI, notes Leszek Ortyński.
User Competence: Self-Assessment Exceeds Actual Knowledge
Although 60% of Poles claim to effectively use AI and 70% say they can recognize AI-generated content, only 29% have undergone any AI training—10 percentage points below the global average. Moreover, 46% rate their knowledge and skills for conscious AI use as low.
Many declare AI proficiency and identify application areas but simultaneously report low self-confidence and uncertainty about their knowledge. This may reflect intuitive use based on basic technology understanding, without deep insight into AI principles or limitations. Despite increasing AI adoption, actual user competence remains varied in Poland and globally. This signals the need for employers, educational institutions, and regulators to invest in digital education, says Andrzej Gałkowski.
Cyber Threats, Misinformation, and the Future of Work—Concerns Amid Tech Enthusiasm
Widespread AI use also sparks common fears among Poles. As many as 89% worry about AI-related cyber threats, with 44% reporting personal experience of such impacts. Over half (54%) encountered AI-generated misinformation, and 48% note negative consequences of automation, especially loss of human contact.
Concerns about job displacement by AI are moderate. Half of Polish workers see no threat to key job functions or their entire sector. However, one-third expect AI to take over important tasks, and a similar share foresee job cuts in their industry. Compared to the global average, Poles are less skeptical—31% fear replacement versus 40% worldwide.
Limited Faith in Regulation
Despite widespread calls for national and international AI regulation, 90% of Polish respondents are unaware of current AI laws. One-third of AI-using employees admit to regularly engaging in careless or policy-violating actions. This reveals a clear gap between regulatory intent and practice.
Compared to the global average, Poles adopt AI faster but participate less in formal training. While rapid adoption and perceived benefits are evident, limited trust and underdeveloped competencies prevail. This paradox calls for a deeper societal, economic, and regulatory debate on responsible AI deployment.
About the Report:
Trust, Attitudes and Use of Artificial Intelligence: A Global Study 2025 was conducted by researchers from the University of Melbourne in collaboration with KPMG. It is one of the most comprehensive studies on social trust, attitudes, and AI use worldwide, surveying over 48,000 respondents in 47 countries, including 1,082 from Poland. Data was collected via representative panels through online questionnaires between November 2024 and mid-January 2025.
Source: ceo.com.pl
