The diversified structure of business services centers, access to talent, and modern office space are making Lublin an increasingly attractive alternative to Poland’s largest cities from the perspective of investors in the business services sector. Recognizing the city’s growing importance, the Association of Business Service Leaders (ABSL) has launched the ABSL Chapter in Lublin, which will serve as a platform for exchanging experience among business, public administration, and academia.
For years, the business services sector has remained one of the key drivers of the Polish economy, also contributing to the competitiveness of cities by developing local labor markets, fostering cooperation with universities, and boosting innovation. Data from the ABSL report Business Services Sector in Poland 2025 show that Poland is home to more than 2,000 business services centers employing nearly half a million specialists, while the sector’s share in GDP is estimated at 5.7%. In Lublin alone, there are more than 80 business services centers employing around 10,400 people.
“The activities we undertake as ABSL support the development of both the business services sector and cities themselves. Meetings organized within ABSL chapters are an effective platform that enables planning for further growth and strengthening competitiveness. Thanks to the presence of the business services sector, cities gain valuable jobs and an impulse for development,” says Janusz Dziurzyński, President of ABSL.
Lublin – a growing business services hub in eastern Poland
According to data from the ABSL report Business Services Sector in Poland 2025, more than half of the 10,400 people employed in service centers in Lublin are IT specialists. One of Lublin’s key advantages is its strong academic base. The city is home to nine higher education institutions, with more than 57,000 students, nearly 1,000 doctoral candidates, and over 15,000 graduates entering the market each year. Access to qualified talent, especially in IT, analytics, finance, and language skills, is one of the main reasons why investors are interested in Lublin. The city also stands out for its competitive operating costs and well-developed office infrastructure. Another important factor attracting investors is the openness of the city authorities to cooperation with business and academia.
Lublin is undertaking a range of initiatives that create a business-friendly ecosystem for residents, universities, and investors alike. The city’s high investment spending, consistently implemented development strategy, and support for investors help create a stable and predictable environment for companies.
“Lublin is strengthening its position on the map of business services in Poland. We attract investors with the skills of our residents, our strong academic base, and a stable environment for business development. This translates into high-quality specialist jobs and the dynamic growth of the entire city. We want Lublin to be the natural choice for companies seeking talent, an innovative environment, and a partnership-based relationship with local government,” says Krzysztof Żuk, Mayor of Lublin.
The city’s high quality of life was recognized in the latest Business Insider ranking (2026), in which Lublin placed third among the best cities to live in Poland. The ranking highlighted access to healthcare, safety, and air quality.
The combination of conscious governance, the city authorities’ openness to dialogue with business and academia, and a long-term development vision makes Lublin a credible and reliable partner for investors from the business services sector.
“The openness and drive for unity that characterize Lublin translate into growing investor confidence and the stable development of the business services sector. In a city that is already consistently building a culture of cooperation, and which will become the European Capital of Culture in 2029, the launch of the ABSL Chapter is a breakthrough moment for us. We are gaining a platform that will allow us to make even stronger use of the synergy between a mature business services sector, the creative space of Lublin’s universities, and the partnership-based approach of local administration. Our goal is to further develop this ecosystem so that Lublin strengthens its position as a key center for processes requiring high-level competencies, innovation, and cooperation,” emphasizes Justyna Grzywaczewska, Senior Manager / Site Leader at Genpact and leader of the ABSL Chapter in Lublin.
